About ArtsIT

Introduction from the Manager

ArtsIT? Oh, you mean the Help Desk!

There's a lot more to ArtsIT than just the client support function. We are made up of multiple business units that operate and co-operate cohesively as a team to deliver all of your IT solutions. We report directly to the Dean's Office and are responsible for all aspects of technology on all campuses that the Faculty has a presence, whether permanent or temporary.

ArtsIT has considerable expertise in the following areas:

If you wish to avail yourself of any of these services, ArtsIT has a one-stop-shop in the personage of our Help Desk. All queries should be sent to the Help Desk initially and they will then forward them to the relevant section in ArtsIT . Help Desk will continuously monitor all submitted requests and ensure that you are kept informed of the status of your request.

The Help Desk is open during University working days from 8:30am through 5:30pm , and is located on the Clayton Campus, Building 11 (Menzies), South Wing, Level 4, Room S410.

Phone: 03 990 54239 (if unattended this number will re-route to our mobile phone).
E-Mail: helpdesk@arts.monash.edu.au
Facsimile: 03 990 55117

Thanks for asking,

Tim McLaughlan
S408, Building 11 (Menzies)
Clayton Campus
phone: 9905 9511
fax : 9905 5117
mobile: 0418 484 771